Who is cps energy

Give your heater a monthly check-up. Why is my CPS bill negative? A negative balance indicates that your bill was overpaid and that you may be eligible for a refund.

You may only receive your refund after the semester starts and your anticipated credits are disbursed to your student account. What is a fuel adjustment charge? What is peak capacity charge? Peak Capacity Charge applies during the months of June through September when an additional charge is applied for every kilowatt hour kWh used in excess of kWh. The Peak Capacity Charge covers the higher costs for electricity CPS Energy incurs during summer months when demand for electricity is at its highest.

What is the fuel charge on my electric bill? The fuel charge on a utility bill is exactly that, the actual costs for fuel used to generate the amount of electricity used within your residence.

Most utilities subscribe to the same billing practice and break out the base rate and the fuel charge for their customers. There is no mark-up in fuel. What is an availability charge? How can I get help with CPS bill? You'll need to apply for the program through your local community action agency to get the help you need paying your bill.

What does account balance mean on electric bill? Below is a sample of how Budget Billing appears on your bill. Previous balance : Your account balance as of your last bill. Payment: Your last payment received. Balance : The difference between your previous balance and payment received. Total current charges: Your total energy charges for the current month. CPS Energy has dealt with the coronavirus pandemic, the near-collapse of the Texas grid during the February storm, and criticism for its communications during the freeze.

Since then, lawsuits have been filed both by it and against it, and complaints against Gold-Williams and other executive leaders have arisen. Gold-Williams has been battered by reports over the past several months that she has repeatedly mistreated members of her senior leadership team. In early summer, longtime general counsel Carolyn Shellman and her top two deputies abruptly resigned. KSAT also reported that on Feb. The power outages and lack of communications have led to multiple wrongful death lawsuits filed against the utility.

San Antonio-area child remembered at Thursday vigil, a week after she was killed in floodwaters. Alvarado also works with the Southwest Workers Union, which is backing a "Recall CPS" campaign to abolish the city-owned provider's board of trustees.

They're not asking for anything wild. They're just asking for some understanding. More than , residential customers are at least 30 days behind on their power bill. Roughly half of those could lose power without further action. Residential disconnects will begin on Oct. Residential customers who are not on an assistance plan will be eligible for disconnects on Nov.

The final disconnects for residential customers who are enrolled in an assistance plan but not signed up for installment plans will happen after the holidays on Jan.

CPS Energy said customers become eligible for disconnects if an account is 42 to 64 days past due, depending on what programs they might be enrolled in.

Disconnects for large businesses already started earlier this month. Medium and small-sized businesses will be eligible for disconnects on Oct. CPS Energy encourages residential and businesses customers to call to set up a payment plan and see if they might qualify for assistance programs. We have a lot of different solutions we can provide with installment plans. CPS Energy continues to reach out to customers who are in jeopardy of disconnects to provide assistance and payment plans.

The utility will never demand payment immediately or threaten a same day disconnect.