What is communication




















What is compassion? How can I use media to teach my kid compassion? What is courage? How can I use media to teach my kid courage? What is curiosity? How can I use media to foster my kid's curiosity? What is empathy? How can I use media to teach my kid empathy?

What is gratitude? How can I use media to teach my kid gratitude? What is humility? How can I use media to teach my kid humility? What is integrity? How can I use media to teach my kid integrity? Effective communication involves minimising potential misunderstanding and overcoming any barriers to communication at each stage in the communication process.

An effective communicator understands their audience , chooses an appropriate communication channel, hones their message to this channel and encodes the message to reduce misunderstanding by the receiver s. They will also seek out feedback from the receiver s as to how the message is understood and attempt to correct any misunderstanding or confusion as soon as possible.

Receivers can use techniques such as Clarification and Reflection as effective ways to ensure that the message sent has been understood correctly. Communication channels is the term given to the way in which we communicate. It is therefore the method used to transmit our message to a recipient, or to receive a message from someone else.

There are multiple communication channels available to us today. These include face-to-face conversations, telephone calls, text messages, email, the Internet including social media such as Facebook and Twitter , radio and TV, written letters, brochures and reports.

Choosing an appropriate communication channel is vital for effective communication. Each communication channel has different strengths and weaknesses. For example, broadcasting news of an upcoming event via a written letter might convey the message clearly to one or two individuals. It will not, however, be a time- or cost-effective way to broadcast the message to a large number of people. On the other hand, conveying complex, technical information is easier via a printed document than a spoken message.

The recipients are able to assimilate the information at their own pace and revisit anything that they do not fully understand. Written communication is also useful as a way of recording what has been said, for example by taking minutes in a meeting. All messages must be encoded into a form that can be conveyed by the communication channel chosen for the message. We all do this every day when transferring abstract thoughts into spoken words or a written form.

However, other communication channels require different forms of encoding, e. Effective communicators encode their messages so that they fit both the channel and the intended audience.

They use appropriate language, conveying the information simply and clearly. They also anticipate and eliminate likely causes of confusion and misunderstanding. Successful encoding of messages for the audience and channel is a vital skill in effective communication. Once received, the recipient needs to decode the message. Successful decoding is also a vital communication skill. This will depend on their experience and understanding of the context of the message, how well they know the sender, their psychological state and how they feel, and the time and place of receipt.

They may also be affected by any Barriers to Communication which might be present. With more means of communication, there are also now even more ways to be misunderstood than ever.

If a message contains just the written word such as a text or email , the sender needs to be confident in its clarity, that it cannot be misinterpreted. Emails can often come off cold or clipped without that being the intention of the sender, for example, yet it's not considered professional to have emoticons in formal communication to help convey the proper meaning and context. Before preparing your message, whether it's going to be in person one-on-one, in front of an audience, over the phone, or done in writing, consider the audience who'll be receiving your information, the context, and your means to convey it.

What way will be the most effective? What will you have to do to ensure it's conveyed properly? What do you want to make sure that you don't convey? If it's important and going to be relayed in a professional context, maybe you'll practice beforehand, prepare slides and graphics, and pick out professional attire so that your appearance or mannerisms don't distract from your message. If it's a written message you're preparing, you'll likely want to proofread , make sure the recipient's name is spelled correctly and read it aloud to find dropped words or clunky phrasing before sending it.

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